Toilet repair and installationin Chesterfield, sortedwithout the guesswork

Common repairs

Fill valves, flush mechanisms, seals and connections are common causes of problems. Scott will find the cause and explain the fix.

New toilets

We fit new toilets, including close-coupled, back-to-wall and wall-hung styles. You can supply your own or we can supply it.

What you'll pay, explained

Smaller plumbing jobs are charged at £80 per hour plus VAT and parts. That's the rate, stated up front, so you can weigh up the cost before anyone arrives rather than finding out from the invoice.

Parts are charged on top of labour because they vary so much from job to job, a washer costs very little, a new tap or valve costs more. Scott will tell you what's needed and why before fitting it, so nothing on the bill comes as a surprise.

Who comes to your home

Scott does the work himself. He has 20 years of plumbing and bathroom fitting experience, and the person you speak to about the problem is the person who fixes it. Laura looks after bookings and invoicing, so you have one point of contact for arranging the visit and one person on the tools.

That matters on small jobs as much as big ones. Reviews like Keely Mccrea's, 'always professional, friendly and reply quickly. His work is spot on', come from customers who called us for one job and came back for the next.

Why toilets run and leak

A cistern that keeps refilling usually has a faulty fill valve or a flush valve that isn't sealing. You might hear a gentle hiss, see a trickle of water at the back of the pan, or notice water dripping from an overflow pipe outside.

Leaks at the base of the toilet often come from the connection between the pan and the waste pipe, or from the seal between cistern and pan. Because floors can hide the damage, it's worth getting these checked early.

Choosing a new toilet

Close-coupled toilets are the most common style. Back-to-wall toilets hide the cistern behind a unit for a neater look, and wall-hung toilets free up floor space and make cleaning easier. The right choice depends on your room and where the waste pipe sits.

We can supply the toilet, or fit one you've bought. If you're replacing a toilet as part of a bigger update, our bathroom and cloakroom installation pages explain how a full refit works.

Availability and call-outs

We work Monday to Saturday, 8am to 7pm. We don't offer out-of-hours emergency call-outs, so if water is escaping outside those hours, turn the water off at the stopcock, switch off any electrics affected by the water, and contain what you can. Then give us a call within working hours and we'll help as quickly as we can.

Knowing where your stopcock is before you need it is the single most useful thing you can do. It's usually under the kitchen sink, but in some homes it's in a cupboard, under the stairs or in a downstairs toilet.

Local to Chesterfield and North East Derbyshire

Harrison's is based in Chesterfield and has been trading since January 2021. We work across the town and the surrounding area, including Staveley, Brimington, Wingerworth, Dronfield, Bolsover, Clay Cross, North Wingfield, Eckington, Killamarsh, Matlock and Alfreton.

Being local means the person who quotes your job is the person who turns up to do it, and the business answering your call is run by Scott and Laura themselves, not a call centre. It's also why so many of our customers come back, and why we hold a 100% recommendation rating from 38 Facebook reviews.

We're a Derbyshire Trusted Trader and fully insured, with both public liability and employers liability cover in place. If you'd like to check that we cover your street, or you're not sure whether your job is something we can help with, call Scott on 07463 793992 or send the quote form and Laura will get back to you.

Your guarantee explained

All of our plumbing work is backed by a 2-year workmanship guarantee. If a repair or installation we've carried out isn't right, we'll come back and put it right.

Products such as taps, valves and toilets carry their own manufacturer warranties, which vary by item. If a product fails under its warranty, we'll organise the replacement for you; the labour to fit it is charged. Scott will explain this before fitting anything new.

Preventing problems in the first place

Most plumbing emergencies start as small, ignorable signs: a drip that gets faster, a cistern that hisses, a damp patch that grows. Getting those checked early is almost always cheaper than dealing with the damage later.

Know where your stopcock is and check it turns. Keep an eye on ceilings under bathrooms, look in the cupboards under sinks every so often, and listen for running water when nothing should be on. If anything looks or sounds wrong, give us a call during working hours.

Paying for plumbing work

Quotes are free, and smaller plumbing jobs are charged at £80 per hour plus VAT and parts. You can pay by card (credit or debit), bank transfer or cash.

If a repair turns out to be part of a bigger job, for example a leaking shower that really needs a new enclosure, Scott will explain the options so you can decide what's right for you.